Please feel free to email us any questions you have that are
not covered here:
1. Can Alkaline water from an IonLife water ionizer
assist me to alkalize my body?
We are not in a position to make therapeutic claims. We
can only refer you to the list of people who have reported
health changes to us, or to medical professionals who
recommend our products. For example, Dr Theodore Baroody,
author of Alkalize or Die, states that he has
recommended thousands of people over a long period of time
and continues to do so. So do countless more clinics and
medical practices in Japan where Water Alkalizers are sold
over the counter in local electrical stores.
In the USA, Jupiter ionizers are recommended by such well
known Health Professionals as Dr. Robert Young, The pH
Miracle and Sang Whang Reverse Aging.
2. Why can't I just drink water?
You certainly can, but if you're like us, you have never
really got into the water habit because the water felt too
much like a lead balloon. Ionized water from water ionizers
is light water. It has a smaller molecular cluster and you
can drink it throughout the day. Our family loves to drink
it and our sixteen year old takes a pitcher full into his
room when he surfs the net.
You CAN just drink water and you will harvest some of the
benefits we speak of, but it still can't penetrate your
cells like alkaline, ionized water can. This is why ionized
water with its bounty of negative oxygen ions is able to
help rid you of acid wastes in your cells. It can go where
ordinary water cannot, and it has the ammunition to help
neutralize free radicals, the cause of many problems. This
is also the fundamental difference between water ionizers
and so-called bottled anti-aging water. This water is
3. Why are some waters healthier than others?
People located in the Hunza Districts of Pakistan,
Shin-Chan areas of China, the Caucasus in Azerbaijan, and in
the Andes Mountains live longer with less health problems.
Researchers believe that these waters are very pure and have
a negative redox potential caused by either intimate contact
with certain native volcanic materials/minerals or by
cascading over certain igneous rocks. It is believed that
Jupiter water ionizers are able to produce a very similar
effect using advanced technology.
4. Cannot our body heal itself naturally?
We still come across a few practitioners who believe in
the old paradigm that somehow the body has a miraculous
ability to balance its own pH and heal itself. Certainly, in
times when we ate more alkaline food and didn't repress
stress the way we do today, this might have been so.
However a study of almost 1,000 Americans by Dr Linda
Frassetto of the University of California in 1999 has turned
this old idea on its head. She found the opposite; that we
are now storing acid in our body fat because we have become
incapable of eliminating the increased tide of acid wastes
that we are now assailed with. This is an evolutionary
change never before seen in our evolutionary history, and
must be seen in the context of an unmanageable acid tide
This report "Diet, Evolution and Ageing" is downloadable
To see what other experts in the USA have to say,
5. What is acidosis?
Every living cell within our body creates acidic waste
products. The nutrients from our food are delivered to each
cell and they burn with oxygen to provide energy for us to
live. The burned nutrients are the waste products. Whether
you eat the best of foods or the worst, all foods generate
acidic waste products. Foods, when classified as good or
bad, are based on the amount and quality of the waste
products they produce. Most of our cells go through
metabolism and these old dead cells become waste products.
Our body will discharge this waste through urine, feces and
perspiration. Basically, all waste products are acidic and
that is the reason our skin and urine often has a low pH
level. The real problem is that our body does not get rid of
100% of the waste it produces. Our life style, such as lack
of rest, types of foods we eat and our environment helps
produce these waste products, but does not help us eliminate
them. In the vast majority of Westerners, diets heavy in
meat, fried foods, carbohydrates, soft drinks, and sweets
build up acid salts in the body, as does stress and exposure
to environmental pollutants.
What happens to those non-disposed acid wastes? As they
build up within our body, these waste products become solid
wastes, such as cholesterol, fatty acid, kidney stones, etc.
This accumulation of non-disposed acidic wastes is called
acidosis. This condition accelerates the degeneration of
cells, tissues, and the body as a whole. It accelerates the
aging process. Drinking alkaline water makes it easier for
the body to dispose of acid wastes. Just as the accumulation
of wastes accelerates the aging process, the reduction of
acid wastes retards the aging process and perhaps -
according to Sang Whang -- even reverses it. Alkaline water
is not a medicine to treat or cure any diseases but if
consumed regularly, alkaline water can reduces acid waste,
allowing for a natural health improvement.
6. How do I know if I have acidosis or an
Most Westerners do. The pace of life, and the
concentration of acid-producing items in our diet means that
the vast majority of people are overloaded.
You can use litmus (or pH) paper to test your urine or
saliva and to give you some idea of your acidity. This is
not foolproof, however, because your body is always
attempting to balance your acid and alkaline levels and
could well be getting rid of a load of acid at the time of
the test. For more accurate results it is recommended to
test at different times of the day over time.
Eating processed foods, chemicals, lack of gentle exercise
and stress all create an acid buildup. There are a number of
good books on how to become healthy on an alkaline diet.
They also come with lists of acid and alkaline-producing
7. Is it ok for children to drink ionized water?
Absolutely - even nursing infants. And since children
have usually not accumulated toxins in their bodies, they
experience no detoxification symptoms. (A few adults might).
8. I know what I should eat and drink to be
healthy, but I can't seem to keep to a consistent program.
How will an ionizing filter help me?
Ionized, microclustered alkaline water is perfect for
people like you. You only need to drink it to enjoy its many
health benefits. Each Ionizer has a number of graduated
settings of ionization to meet anyone's needs.
9. Are there any cautions about drinking alkaline
You should start slowly. Set the controls to the lowest
alkaline level. Assuming the water agrees with you, increase
the amount you drink and the level of ionization intensity.
High levels of alkalinity -- up to 9.5-10.0 -- are best for
drinking water; the highest levels can be used for cooking.
In a few individuals, the detoxification effects from
drinking alkaline ionized water can cause headaches and
diarrhea for a short time. And for some older people,
ionized water can tend, at first, to open the bowels. This
is why a slow start is advised. Use the "Purified Water"
setting for taking any medications that your doctor advises
not to be taken with alkaline water. Do not drink the acid
water. Having said all of the above, be aware that millions
of Japanese have been drinking alkaline ionized water daily
over the last 30 years. The water ionizer has been approved
as a Household Medical Instrument by the government of
Japan. In addition, test results on safety by the Welfare
Ministry in Japan reveal no harmful influences on the body.
10. I am told that you claim a lemon will help to
alkalize your body, but other people say the opposite.
What's the truth?
This is all about a basic misconception most people have
about food and its effect on the body.
It is true that if you plunge a pH meter into a lemon it
will read as acid. But once you have consumed (burnt
up/converted to energy/metabolized) a lemon, what is left is
alkaline. It is what is left of all of our foods that
determines our acid/alkaline balance, not the pH of the food
we are about to consume. This is known as the 'ash' of a
After food has been completely burned up and converted to
energy, the leftover minerals are what makes up our mineral
content and therefore our pH or acid/alkaline balance.
Unfortunately many other factors affect our pH balance,
including pollution, stress and our own body's metabolic
We are not "what we eat". We are what is left over after we
11. Why should I remove chlorine from my drinking
and bathing water?
Dr. Zoltan Rona, M.D. M.Sc. answers:
"Most people never give (the dangers of chlorine) a thought.
After all, our elected public officials keep assuring us
that chlorinated city tap water is completely safe for human
consumption. Numerous scientific studies report that
chlorinated tap water is a skin irritant and can be
associated with rashes like eczema.
"Chlorinated water contains chemical compounds called
trihalomethanes which are carcinogens resulting from the
combination of chlorine with compounds in water. These
chemicals, also known as organochlorides, do not degrade
very well and are generally stored in the fatty tissues of
the body (breast, other fatty areas, mother's milk, blood
and semen). Organochlorides can cause mutations by altering
DNA, suppress immune system function and interfere with the
natural controls of cell growth.
"Chlorine has been documented to aggravate asthma. Several
studies also link chlorine and chlorinated by-products to a
greater incidence of bladder, breast and bowel cancer as
well as malignant melanoma. One study even links the use of
chlorinated tap water to congenital cardiac anomalies.
Anything you can do to filter tap and shower water that
eliminates or minimizes chlorine would certainly be helpful
and possibly curative for some immune system problems. The
use of at source water filtration devices is increasingly
popular and affordable. Discuss their use with your health
(Dr. Zoltan P. Rona is author of "The Joy of Health" and
"Return to the Joy of Health" and past president of the
Canadian Holistic Medical Association).
12. What is a pH saliva test?
In a healthy state, our saliva should be alkaline.
However, a large majority of North Americans and Europeans
are in an acid condition, and this can be demonstrated. If
you're curious as to whether you're acidic, ask for our free
pH saliva test. In this simple test, special pH papers are
used to measure the acidity /alkalinity of saliva under
carefully controlled conditions. This can give you a
relative, general picture.
13. I have read elsewhere that I should have
slightly acid to neutral body tissue?
It's not so simple.
Different parts of the body need different pH levels. At a
cellular level, there are two factors working together to
keep our energy up.
The interior of each cell is alkaline. The Mitochondria -
the power producer of the body, swims in an alkaline sea
inside the cellís membrane. Outside, the interstitial
(between cells) fluid is saline, alkaline and mineralized.
This is the fluid that transports nutrition to the cells.
The cell allows it in after checking it with its many
receptor antennae that swim in the alkaline fluid. Once
inside, the mitochondria consumes it and converts it to
energy - electrical energy. Hereís where the minor miracle
of life repeats itself billions of times a day. Through the
tiny antennae that protrude into the interstitial fluid, and
via the actual cell membrane, electrical energy is
transmitted. This process permits the cell to pass the
energy as electricity from positive to negative, just like a
car or household wire passes power! Consider for a moment
the effect of poor conductivity. (acid to alkaline) Energy
flow would be greatly reduced.
So itís incredibly important for the interstitial fluid to
be correctly alkaline because if itís not, the power canít
flow, the tiny antennae that detect germs etc canít work
properly, and we lose energy.
Itís also important to realize that we are never just acid
or alkaline. We change by the hour, even the minute, and our
body is a marvel of design and engineering as it shunts
around alkaline minerals to neutralize excess acids within
minutes of them entering the body.
Itís probably also obvious to you now that if we use
minerals to maintain our balance, they must come from
somewhere. This idea of a body miraculously adjusting its
balance really makes no sense at all because without a ready
supply of alkaline minerals how could it balance anything?
These are the same minerals we spoke about in the Ďlemoní
question, and the great advantage of drinking water loaded
with ionized alkaline minerals that they get into the body
without metabolism occurring - that is, they just go
straight to work!
When we hear someone say Ďbeing alkaline is no better than
being acidí we really do wonder what comic book they have
14. Can alkaline water help with calcium
We have sighted numerous papers and articles that claim
so including the following:
Article 1 (.pdf)
Article 2 (.pdf)
15. Are Water alkalizers safe for gastric
IonLife has delivered thousands of ionizers in the USA.
No case of stomach problem has ever been reported.
Many users have reported cessation of heartburn and other
Original testimonials are available from IonLife offices and
can be viewed
16. Is alkaline water suitable for livestock and
Alkaline water is used for horses, commercial dairy
operations and for dogs and cats.
17. How does a water ionizer work?
All our ionizers (except the Microlite) can be connected
directly to the cold water line through your counter top or
directly to a diverter valve at the end of your faucet. The
Microlite must be connected directly to the faucet.
Connecting directly to your faucet takes about 10-15 minutes
and enables your water ionizer to use a two step process.
The first task is to help filter out harmful components of
the water: chlorine, trihalomethanes, phenols, sediment,
odor, taste, organic waste, and bacteria of all kinds. The
Jupiter achieves this by the use of a multistage activated
carbon filter containing tourmaline and coral calcium. Next,
a small electrical charge is introduced into the water
through platinum-coated titanium electrodes. The process of
electrolysis that follows takes place in a patented chamber
designed to separate the water into two streams (acid and
alkaline) of ionized water. The acid water makes up about
30% of the water and the alkaline water 70%.
Positively charged ions gather at the negative electrode to
create "reduced water", which concentrates available
alkaline minerals, such as calcium, magnesium and potassium
from the source water. This clean, healthy, microclustered,
alkaline ionized water is drawn for drinking and cooking,
through the main stainless steel spout. This water is ideal
for drinking and cooking.
Negatively charged ions gather at the positive electrode to
make oxidized water, which concentrates acid minerals such
as nitrates, sulfides, chlorides, and fluorides from the
source water. This acid ionized water has a myriad of
external uses. It is discharged into the sink when not
A range of pH settings from neutral to very alkaline or very
acid is available at the touch of a button. The electrodes
are cleaned in an automatic cleaning cycle.
18. Just what is the magic in a Water Ionizer?
The 'magic' is really a simple process called
electrolysis, or ionization, something your body has to do
every day to make energy available. It is backed up by the
high tech ability of micro-circuitry to maintain quality and
regular output, plus the ability, through ionization, to
remove harmful chemicals and retain beneficial minerals.
This is why Sang Whang, author of "Reverse Aging" calls it
REVERSE AGING WATER.
A custom designed motherboard controls all aspects of the
process of ionization, including flow rate, water
temperature, and a range of four separate pH output
19. What type of water can I use to produce
Regular tap water is best. Distilled water or water
filtered by reverse osmosis does not have any minerals,
therefore it cannot be ionized. Water ionizers can be used
with most well water. The two most common problems found in
well water are hydrogen sulfide (rotten egg, sulfur smell)
and high iron or calcium content. Both of these conditions
can be remedied with the proper pre-filter (contact us). The
mineral content of your source water directly affects the
strength of ionized water you can produce. The more
minerals, the stronger the ionization: higher alkalinity and
higher antioxidant potential. Very high calcium levels in
the water can cause scale build up.
20. What advantages does ionized water have over
reverse osmosis or distillation?
Unlike Reverse Osmosis (RO) and distillation, which
remove all minerals - leaving the water dead and acidic -
ionized water concentrates health giving alkaline minerals
like magnesium and calcium, after removing harmful
contaminants. Water from RO and distillation is very acid
(pH 4.5-6.5) and so contributes to the over acidity of our
bodies. Alkaline water helps counteract acid / alkaline
imbalance. Because RO and Distilled waters are mineral
deficient and strongly acid, there are warnings from a
number of physicians not to drink them on a sustained basis.
While RO and distilled waters are strongly oxidizing,
alkaline ionized water is a proven powerful antioxidant,
equivalent to fresh squeezed orange juice (without the
Having been completely demineralized, RO and distilled water
and most bottled water are understandably flat tasting. The
tastiness of water from Jupiter ionizers is one of its most
immediate qualities: it brings delighted responses from
everyone! Along with this go superior hydrating qualities
due to the ionization. This ionization is also what happens
in nature when water is allowed to bounce over rocks and
Finally, let's compare the ongoing costs: In home RO water
is approximately 20% more expensive than ionized water. In
home distillation is 700 - 1000% more expensive than ionized
water. Bottled water is more expensive than RO or distilled
21. Why does the water ionizer filter leave some
minerals in and not others?
The filter (depending on model) is a silver activated
antibacterial charcoal filter. It filters up to 0.01
microns, and according to John Archer's book The Water
You Drink filters out even all viruses. However it does
not filter out the essential alkalizing minerals that are in
It's important to understand, however, that our body's
calcium levels are only ever changed to a maximum of 15% by
dietary supplement. The real loss is in the body leaching
calcium from our bones to balance our excess acidity (70%).
As your water ionizer does its job and relieves your body's
task of maintaining an alkaline balance, far less calcium
would need to be leached from the bones. In other words,
ionized water reduces the need for calcium supplements over
and above normal dietary intake.
22. How does the cost compare to buying bottled
or delivered water versus using this machine?
Initial cost (for Melody unit for example) is about $1000
plus $55 about every 9 months (or $1.50 per week ongoing
cost). First filter included in purchase price.
In 3 years cost of alkaline ionized water would be then
about $1000 plus $165 or about $390 a year.
In 6 years cost would reduce to about $225 per year (less
than $20 a month).
Look at cost to buy bottled water in your area and compare.
You not only get healthy, ionized, alkaline water on tap for
all your cooking and drinking but no longer have to get
water or pay or water to be delivered that is unhealthy and
stored in plastic.
23. Is the Ionizing Water Filter just another
new, unproved fad?
The Water Ionizers have been in use worldwide for more
than 25 years. The same concept has been used for home and
industrial applications. In Korea, it has been approved by
the Ministry of Health and Social Welfare. Millions are
already in use in Japan. In the USA large companies such as
Cosco are now beginning to use commercial alkaline water
ionizers for bottling water.
24. So what if water is easier to absorb?
With the increased solubility of the water, it is more
readily absorbed into your body. Your skin and hair becomes
significantly softer. In addition, it can enhance the
absorption of vitamins and minerals into your body. It also
may help clear up some digestive problems.
25. What are the various levels of alkalinity and
acidity (pH) for?
Jupiter water ionizers provide, at the push of a button,
water that varies from mildly alkaline to highly alkaline.
This enables you to accustom yourself gradually to higher
levels of alkaline drinking water (e.g. pH9.5 to 10). You
should start slowly at the lowest alkaline setting and work
your way up o to higher levels and amounts. If you
experience any discomfort from detoxification, just move
back to the previous level or smaller quantities. It also
allows different members of the family to dial up their
preferred level. The highest levels of alkalinity are also
used for cooking.
In addition there is a button for water that is 'purified
only' - filtered but not ionized. Its pH level will be close
to the level of your regular tap water. This water is for
those taking medications which should not be combined with
As for the various levels of acid ionized water, you will
probably use the most acid level for the long list of uses
for acid water.
Remember: the pH level of ionized water will vary with the
pH of your source, i.e. your tap water. In addition, if you
wish to make the water more alkaline or more acid, simply
slow down the flow of water, and the pH level will change by
approximately a value of 1. A simple to use free pH test kit
is provided free with every Jupiter water ionizer, if you
wish to occasionally check pH levels for yourself.
26. Do I need a plumber to install my water
No. They come with a diverter kit that fits all standard
kitchen faucets, and installs easily in minutes. Except for
the Jupiter Microlite, you also have the option of
connecting directly to the water mains. For this you may
need a plumber, if you don't have simple plumbing skills.
If you wish to install a Melody water ionizer under the
sink, we can supply you with an Under-the-Sink Conversion
27. Can it go under my bench?
We have installed some Water Ionizers under the kitchen
sink bench. There are even a couple installed in mobile vans
for nomad Aquarius style customers.
Remember that it needs somewhere for the acid water to flow
to. It can go into the dishwasher inlet on the S-bend, but
it is valuable water and you'll probably want to keep it to
use. The Jupiter water ionizer is not a pressure unit so it
doesn't have to be plumbed in line with your other taps. One
installation we supervised used a special tap that had a
switch on its base for allowing either tap water or Jupiter
water. It was very efficient and neat. Your ionizer can be
fitted to some existing filter systems - please check with
us on this one.
28. How do I get my ordinary tap water once it's
The diverter has a lever which swaps your water flow from
tap water outlet to alkaline water outlet. It has an
incorporated aerator for your tap water.
29. How do I know when the filter needs
An LED or counter indicator on the front panel gives an
approximate indication of remaining filter life. Generally
the standard Biostone filter lasts about 9 months and the
Ultra fine Biostone filter lasts about 8 months. But this
depends on the source of water and the amount of use. For
example, if your tap water contains between 0.4 and 1.0 ppm
(parts per million) of chlorine, a filter can last 12 months
for one person's use. If greater than 1.0 ppm, the filter
may last 9 months. A family of four on a typical North
American water supply will use a filter about every 9
months. By changing your filter at regular intervals, you
are assured of the inner hygiene of the filter.
30. What is the cost of the replacement filter?
$55 for the regular .1M Biostone filter and $85 for the
.01M UltraBiostone filter
31. How do I change the filter?
Open the front, grab the filter, press down a little, and
pull it out. After installing new filter, run the system for
a few minutes to clear away any loose charcoal.
32. Can I store the water? For how long?
Yes, alkaline ionized water is best kept in an airtight
glass or quality plastic container. It can be refrigerated
or kept in a cool place. Avoid storage in metal, especially
aluminum containers. The alkaline properties will be
retained for 1-2 weeks, but they are strongest when fresh
(within the first 3 days). The antioxidant properties start
to diminish after 18-24 hours. So for the best benefits,
drink it within a day or so. If using plastic please check
to see that the plastic container used is good quality.
Bottled water is usually stored in cheap plastic that
| #Days after ionization
|| pH loss (i.e., becoming more acid)
|| Loss of antioxidant property
|| 0.5 pH
|| 0.6 pH
|| 0.6 pH
|| 0.7 pH
33. Can I cook with alkaline ionized water?
Yes, in fact your food will taste better and your body
will assimilate the nutrients more readily. You will notice
the difference especially at the most alkaline settings
(higher pH): your greens will be greener, rice fluffier, tea
and coffee tastier.
34. What can I use the acid water for?
Acid ionized water is destructive to bacteria and is
astringent. As a result it has found widespread application
commercially in: nurseries, surgeries, food preparation
areas, sprout and wheatgrass growers, florists, hospitals,
etc. In the home it is an excellent cleansing and
sterilizing agent, with uses in the kitchen, for hair and
skin care, extending the life of flowers, promoting plant
growth and many others.
The acid water is a 'free' bonus. It is excellent for all
manner of skin complaint. We use it as an astringent face
wash last thing at night, we fill the fountain with it and
at last the fountain doesn't go green in 3 days, it's
excellent for acne, sores, bench top and more. Hardly a week
passes without a call from a client who has found a new use
We collect it in the sink and after rinsing our dishes we
dip them into the acid water to sterilize them before
putting them away. We also put it onto our pot plants
because it closely resembles rainwater.
35. Why does the ionizer 'split' the water into
acid and alkaline?
The 'splitting' of the inlet H2O is the proof that the
Ionizer does what it says it does. The process of splitting
causes the following:
a. Approximately 70% of the H20 input is molecularly
rearranged into OH-, or alkaline, negatively charged water.
b. Approximately 30% of the input H2O is molecularly
rearranged into HO, or acidic water.
Some companies sell units that just use magnets or magnetic
rock to affect the water. Products that claim the benefits
of water ionizers but do not electronically split the water
will not hold the negative charge long enough for it to be
of any real value, or will not be able to exert enough
magnetic power to cause the water to become negatively
charged. The water will reunite very quickly back into
36. What about these no-filter backwash systems?
There is only ONE backwash system made by a small
Japanese company and promoted by an American company with
the help of an advertising agency. Backwash systems come and
go but have never caught on because they have never been
able to match their claims. Industry experts will tell you
that even in commercial systems, backwashing is a risky
hygiene decision simply because unfiltered water is used to
back flush the filter, thereby compromising its cleanliness.
Imagine the state of your sink, over the years, if you used
hot water only (without scrubbing).
Extravagant claims have been made over the years about
longevity using backwash, but in the systems we have tested,
we have found that the effectiveness of the devices seems to
diminish within as little as a couple of years. The other
problem of backwashing systems that 'emit' minerals is that
no filter has ever been able to uniformly emit, leach or add
minerals to output filtered water. Whilst they may emit
beneficial added minerals when you purchase them, there is
no guarantee that they will continue to do so, and the
longevity claims make this even harder to substantiate. The
longer all water filters work, the less efficiently they
work. If part of their promise is uniform delivery of
beneficial minerals, then only time will tell. Unfortunately
for purchasers of these systems, there is no way to tell if
they are delivering what they say they do without expensive
37. Is it necessary to test my water or body to
determine what the PH currently is so I adjust the machine
No Ė we are almost all too acidic due to poor food,
environmental pollutants, lack of gentle exercise and
Even if not too acidic, our bodies will continue to benefit
from alkaline foods and water. When beginning to use
alkaline water start at a low (gentle) alkaline setting.
This water really does work and change lives and as a result
for first few days there may be symptoms of detox such as
mild headache, mental confusion and diarrhea. Once these
symptoms past then it is fine to go up to a level that feels
Ionizer performance varies with the mineral content of the
source water. We include a free pH reagent kit with each
unit so you can test the output water at the various
settings. We also sell pH test strips for testing your body
pH. Please note that diet, stress and environmental factors
all have a significant effect on our body pH.
38. Is it necessary to test the water to
determine which contaminants are before I buy a machine?
Not necessary unless you have untested well water or
water from a private source. The filter in the Jupiter
ionizer does an excellent job of removing what is not wanted
while allowing the essential alkalizing minerals in solution
to pass through. You can also look at your water report
online if using city water. If there is an unusually high
concentration of any pollutant we carry all types of
39. Is there a cost for such tests? Is it
necessary to periodically test the water?
To test water there is a cost Ė for pricing ask your
local water authority for a company that tests water and go
from there. IonLife offers a free analysis of any test
result. If you are using well water that has not been tested
it is recommended that tests be done for organisms,
nitrates, nitrites, TDS, pH, hardness and any other known
40. What is ORP?
ORP is "Oxygen Reduction Potential".
Potential energy is energy that is stored and ready to be
put to work. It's not actually working, but we know that the
energy is there and we can measure it. Another word for
potential might be pressure. Blow up a balloon, and there is
air pressure inside. As long as we keep the end tightly
closed, the pressure remains as potential energy (when
released it becomes kinetic energy). In electrical terms,
potential energy can be measured. When we use the term
"potential" in describing ORP, we are actually talking about
electrical potential or the stored electrical tendency as
expressed in voltage. In the case of ORP, this energy is
measured in millivolts with an ORP meter. We are reading the
very slight voltage in water which is actually measuring the
presence of oxidizing and reducing agents, thus Oxidation
Reduction "Potential". High pH water has more "reducing"
agents (-ORP) and low pH water has more oxidizing agents
Normal tap water in the USA exits the tap at +200 to +600mv.
Ionized water demonstrates the most health benefits with an
ORP of -250mv or lower. This is what produces the
"antioxidant" effect in the water through the creation of
OH- or the negative hydroxyl ion.
For more on ORP go to: http://www.ionizers.org/water.html or
A good -ORP acts as a natural antioxidant and can more
easily penetrate to the cellular level to heal the body by
removing acid toxins. When water becomes stagnant by staying
in dams, pipes and bottles the ORP becomes very positive.
When water bounces over rocks or a waterfall the ORP becomes
negative. The ORP of mineral rich water from where the Hunza
people live (for example) is very negative.
41. Can you use this machine in an RV, on a boat
or in a cabin where there is no AC power?
Yes as long as there is a reliable source of 110V DV
power and a transformer.
42. Do you sell both residential and commercial
Yes. Jupiter Science makes the most extensive range of
commercial water ionizer available. These commercial water
ionizers range in cost from about $10,000 to $500,000.
43. What is so different about (Jupiter) Water
Water ionizers are far, far more than just a filter.
Initially, the filter inside the ionizer functions
effectively using silver activated granulated carbon to
purify the incoming water, just like 99% of household filter
systems. What separates it from ordinary water purifiers are
3 important additional benefit. These benefits are what
makes your water clean AND healthy.
The filter in the Jupiter water ionizer while taking out
what is not wanted allows the essential alkalizing minerals
to pass through. These essential alkalizing minerals include
calcium for the bones and magnesium for the heart.
Typical water companies use Reverse Osmosis to take out all
that is bad AND good then use ozone to get rid of the taste
and smell. By doing this the water becomes very acidic and
difficult for the body to absorb.
The water in a a water ionizer is (not surprisingly)
ionized. Water that comes from dams, pipes and bottles is
"dead" and stagnant water. This can be measured by an ORP
(oxygen Reduction Potential) meter. For water to be healthy
and easy to be absorbed and utilized by your body it needs
to carry a strong negative charge. This happens in nature
when water bounces over rocks or moves in rivers and streams
and is recreated by science in a water ionizer.
The water in a water ionizer is split into two streams - an
acid and an alkaline stream. We use the alkaline water for
drinking and cooking. The acid water is a "free" bonus and
can be used for sterilization, skin, and plants. Poor
quality food, unclean air, stress and lack of rest and
gentle exercise all increase the acid levels in our bodies
leading to a gradual breakdown in our physical condition.
44. Why did it take so long to introduce water
ionizers to the West?
Jupiter Science made a decision to concentrate its design
and marketing efforts in its domestic area before moving
internationally. However the Jupiter has taken America by
storm and is the most popular ionizer in many countries.
There are, incidentally, a number of health-oriented
individuals who have owned water ionizers for some time
having imported them privately.
Unfortunately the West is still very biased against Asian
research. Although Japan translates over 90% of Western
scientific papers, the West only translates 10% of Japanese
scientific papers. If they had bothered, they would have
unearthed an amazing phenomena; a million water alkalizers
sold in Japan every year, by major manufacturers like
Jupiter, Panasonic, Akai and Toyo.
They would have also found that alkaline water is used
throughout Japan and Korea in hospitals and clinics. The
would also have asked Japan for more scientific reports than
are currently available.
Today South Korea is the world leader, manufacturing over
40,000 alkalizers per month for domestic consumption only.
The technology, however, was originally Russian but was
taken up by Japan in 1980. Japan began to have them made in
Korea, and Korea took up the challenge to make a better
unit. Jupiter Science has been making water alkalizers for
over 25 years and is by far the largest maker in Korea and
now the world.
45. Where are the Jupiter Ionizers made?
All Jupiter are made in Korea and Japan.
46. Why isn't the Jupiter available in stores?
Frankly, most stores need margins well above those we
work on. We also decided that if people are to sell our
water ionizers they should be users, so they can advise
people based not upon brochures but on actual experience. If
you need to find a local user to check out our products,
please contact our Head Office.
Jupiter Science are Korea's largest Ionizer manufacturer and
export to 23 countries. Millions of Asian and now many
American families use this amazing, proven product. Way back
in 1992, for instance, 130,000 domestic ionizers were sold
in Japan alone - this was before any water ionizers were
sold in the USA.
47. Will you be here in 5 years time?
We have no plans on escaping to New Zealand at this
moment. If you want to take USA as an example, sales of
microclustered water have grown from a trickle to a torrent.
We believe in what we do and plan to be around because we
have found a business that helps people. Last year IonLife
increased sales by 600% and although now a multi-million
dollar business is committed to quality, caring customer
48. How do I get support before, during, or after
Call us Toll Free at 800-677-6117 or email:
firstname.lastname@example.org or fax us at 309-409-3853. We're happy to
talk to you.
49. Why are ionizers expensive?
Frankly, they are not. When compared with other units on
the market, we have to say that our water ionizers are
exceedingly good value. Further, compared to bottled water
solutions, it is both economical and environmentally
We are happy to forward you a comparison feature-by-feature
to demonstrate that you get the same or more than you do
with higher prices units. Even our lowest priced units use
platinum coated titanium electrodes.
50. How soon do you ship products?
Either same day or next shopping day. We have offices and
warehouses in both Connecticut and Nevada.
51. What maintenance do water ionizers require?
None. The Mavello, the Masterpiece and older Jupiter
models all have self-cleaning reverse polarity systems. The
new Aquarius, Orion, MicroLite and Melody go one step
further with fully automatic cleaning.
52. How do I install and maintain my Melody water
With the JP 104 Melody you have 3 choices of installing.
This way is easy and fast. You get your input water through
tubing attached to a diverter valve that is attached to the
end of your faucet. Installation time is about 15 minutes.
Not hard but may need a good handyman or plumber. You run
your water line from the Melody through the counter or sink
to a T-junction piece below the counter top that is
installed in your cold water line.
Usually needs a plumber for about 1 hour. Your install the
Melody below the counter top (out of sight) using the
optional extra "Under Sink Conversion Kit". Above the
counter all you see if a separate dedicated brushed nickel
or chrome faucet.
53. Are your Water alkalizers electrically
They are. The latest models are also currently undergoing
US "UL" approval plus US NSF approval. See the International
54. What warranty do you offer?
Jupiter water ionizers come with a two or three year full
parts and labor warranty. We conduct all servicing at three
centers in the USA, and we will be around for years to come.
The warranty is void if the unit has been tampered with,
altered, or subject to improper use. Jupiter ionizers
account for the vast majority of all ionizer sales in the
USA and last year there was a 600% increase in sales.
55. What is your return policy / Guarantee?
We offer a 30 day Risk-Free trial period for Jupiter
water ionizers. If you are not satisfied, return the unit to
us for a refund. Call us first (Toll-free 1-800-677-6117)
for shipping instructions and to receive a Return
56. What are some of the harmful organisms and
chemicals removed by the Jupiter ionizer filters?
Chlorine, trihalomethanes, suspended solids,
cryptosporidium, parasite (cysts), waterborne flu virus,
organic compounds, heavy metals, e-coli and other bacteria.
In addition, the ionization process that follows filtration
reduces the amount of acid minerals (such as sulfates) in
the alkaline water. It also has the effect of greatly
reducing fluoride concentration.
57. How reliable are Jupiter ionizers?
Jupiter water ionizers are built to last. Jupiter Dong
Yang Science has been manufacturing water ionizers for over
23 years, longer than other manufacturers in Korea or Japan.
It is by far the leading brand in Korea (80%+ of the market)
and it exports to 30 countries through its export arm Royal
Water. By keeping quality at the highest level and prices
reasonable; and by their determined commitment to Research
and Development, Jupiter has become a standard by which
others measure themselves.
Jupiter water ionizers have a less than 1% defect rate, the
lowest in the industry. The platinum coated titanium
electrodes, which are the heart of the ionizer, are built in
Japan to last at least 20 years. The manufacturing plant is
Jupiter Dong Yang Science has been granted over 20 patents
and been approved by the Korean Ministry of Health and
Welfare for every Medical Device Certification they have
applied for. Their water ionizers have been awarded the
status of Health Product by the Ministry of Health, a
designation difficult to achieve.
We sell filters to the first Jupiters brought into the USA
over 10 years ago.
58. Does the unit come with a manual?
All units come with a user manual.
a twenty minute DVD instruction video is also included for
free. Complete videos showing installation, use and
maintenance are available for the other models (except the
Orion) on our website and in two weeks will be included with
each unit. The video and DVD for the new Orion will be
available shortly. To view these videos go to:
59. Is there additional detailed information
available for purchase?
IonLife trained staff are available to answer any
questions on Toll Free 1(800) 677 6117.
60. Does the manual include detailed information
about the PH balance and how the machine helps the water to
become PH balanced?
For more information on how to achieve a pH balance we
recommend buying one of several books we sell such as
"Reverse Aging", "Alkalize or Die" and "The pH Miracle
series". The best page is http://www.ionizers.org/water.html
61. Should I get a .01M upgraded filter with my
The standard .1M Biostone filter is of excellent quality
and suitable for most households. The .01M upgrade is
recommended when using drinkable well water, where there is
a need for extra precaution or when money is not an issue
(cost is $85 a filter instead of $55). The .0M filter is the
same size as that used in kidney dialysis.
62. How long will a filter typically last for one
person, or a family of 10, using the machine?
One filter produces about 1000 gallons (or about 3,800
liters) of water. We estimate for an average family of four
with average daily consumption using treated water, a filter
will last about 8-9 months.
63. What is the cost of the replacement filter?
$55 for the regular .1M Biostone filter and $85 for the
.01M Ultra Biostone filter
64. Would love a picture set by a kitchen sink
where I could get a visual perspective of the size of the
Please see the picture at bottom left of home page at
65. Is the machine heavy? Fragile?
Not heavy (about 14lbs). If looked after will last up to
20 years but not meant to be dropped or turned on side when
66. Is there a built in surge protector? Is a
surge protector necessary?
No need for surge protector as they have in-built fuse. A
surge protector may give added safety although we are yet to
have one returned from a surge problem.
67. How long are the hoses that are included with
the machine? Can I purchase extra long hoses if needed for
Extra hose available Ė more than enough included (about 6
68. Do I need a special nozzle to attach it to
Your water ionizer comes with an adapter kit which will
fit most traditional outlets but will not fit some of the
designer taps which have pull out handles with a flexible
hose. Give us a call and have a talk about your requirements
It is actually simpler than most water ionizers and far
simpler than a VCR! You attach the sturdy diverter valve to
your faucet, attach the supplied hose to the diverter, and
the other end to the inlet valve. Another hose attaches to
the ionizer to allow the astringent (acid) water out of the
69. How do I get my ordinary tap water, once the
ionizer is attached to the tap?
By the flick of a lever on the diverter.
70. Is it easy to install, even for a
mechanically challenged person? Are the instillation
instructions designed for the same mechanically challenged
Yes Ė we successfully sell many units to older people and
those with little practical ability. If a problem arises
IonLife is a call away. Also please view the videos
available for free on the web before you purchase to see
just how easy it is. Go to: http://www.ionizers.org/ionizer-videos.html
71. Can you explain the difference between the
units and what the benefits are of each unit? Why should I
spend the extra money for the expensive unit?
For differences please see http://www.ionizers.org/jupiterscience-models.html
For Orion/ Aquarius please see http://www.ionizers.org/aquarius.html
In general more expensive units:
a) Utilize two new patented features which produce a better
range of pH and ORP
b) Have latest technology and micro-circuits
c) Have longest warrantees (3 years)
d) Look better
e) Have more options
f) Have a new patented cleaning device which will eliminate
mineral scaling due to hard water, This improves performance
and the life expectancy of your investment.
statements enclosed herein have not been evaluated by the
Food and Drug Administration. The products mentioned on this
site are not intended to diagnose, treat, cure, or prevent
any disease. Information and statements made are for
education purposes and are not intended to replace the
advice of your family doctor.